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Cancelling an electronic invoice

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Written by Solo-bot
Updated over a week ago

Electronic invoices are forwarded to the recipient’s accounts payable right away.

The sending of an e-invoice cannot be cancelled, because the program forwards the invoice to the recipient immediately after sending.

If you sent an erroneous invoice to a customer, the correct way to rectify the situation is to send a credit note to the customer.

After this, you can send a new invoice to the customer with the correct information.

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